Terms of Service — InnTelligence

About these terms. Our service agreements are governed by the NLdigital Terms (© NLdigital), the industry-standard conditions for the Dutch IT sector. The authoritative Dutch version (PDF) is binding; NLdigital also publishes an official English translation. The overview below is a plain-language summary in our own words for convenience only — in case of any difference, the official NLdigital Terms prevail.

1. Website terms

1.1 Acceptance

By accessing or using the InnTelligence website (operated by InnTelligence, Chamber of Commerce no. 94901708), you agree to these website terms. If you do not agree, please do not use the website.

1.2 Permitted use

You may use the website for legitimate personal and business purposes. You agree not to:

use the website in any way that could harm InnTelligence or third parties;
attempt to bypass security measures or disrupt the website's operation;
collect data from the website at scale (scraping) without our prior written consent.

1.3 Intellectual property

All content on this website — including text, images, video, logos and software — belongs to InnTelligence or its licensors and is protected by intellectual-property rights. You may not reproduce or publish this content without our prior written permission.

1.4 Information & liability

We compile the information on this website with care, but cannot guarantee that it is always complete, accurate or current. No rights can be derived from the website's content. To the extent permitted by law, InnTelligence is not liable for any direct or indirect damage arising from the use of the website.

1.5 Requests & communication

Submitting a request through the website (for example, booking a strategy session) does not create a contract. An agreement is formed only after express written confirmation by InnTelligence.

1.6 Third-party links

The website may link to third-party websites. InnTelligence is not responsible for the content, privacy practices or availability of those sites.

2. Service terms (NLdigital Terms)

When you engage InnTelligence for paid services, the engagement is governed by the NLdigital Terms. At a high level, those terms cover:

General provisions — quotations, pricing and payment, contract duration, confidentiality, security, retention of title, risk, intellectual property, performance, deadlines, termination, liability and force majeure;
Data protection — standard GDPR processing clauses describing how personal data is processed on your behalf, with appropriate security and sub-processor arrangements;
Development — specification, agile development, delivery, installation, acceptance, usage rights and warranty for custom software;
Maintenance & support — maintenance of software, new releases and support services;
SaaS — provision of software as a service, availability, usage rights and fees;
Advisory & consultancy — performance of advisory work and reporting;
Secondment, training, hosting and hardware — additional modules for staff secondment, courses and training, hosting services, and the purchase or rental of equipment.

For the precise rights and obligations, please refer to the full text:

Official documents

📄 NLdigital Voorwaarden — Dutch (binding)

🌐 NLdigital Terms — official English translation

3. Changes

We may update these website terms from time to time. The current version is always published on this page. Continued use of the website after a change constitutes acceptance of the updated terms.

4. Governing law

These terms are governed by Dutch law. Disputes will be submitted to the competent court in the district where InnTelligence is established, unless mandatory law provides otherwise.

Questions about these terms? Contact us at hi@inntelligence.nl.